Multilingual CONTACT Centre

Multilingual CONTACT Centre

Multilingual Contact Centre

We can support you with more than 15 languages, across different industries and with different services – including English, Portuguese, Spanish, French, Italian, German, Romanian, Ukrainian, Russian, Turkish, Jewish, Greek, Polish and Bulgarian.

  • Handling inbound calls relating to customer service, providing virtual assistant services as well as technical help desk services
  • Making outbound calls for telemarketing, sales campaigns, surveys, debt recovery and data cleansing
  • Email management – to assist our clients in responding to and/or managing their emails based on their requirements
  • Providing back office support to allow clients to focus on their core business – this covers credit control, invoicing, compliance and customer feedback
  • Media monitoring – the monitoring of online consumer sources such as blogs, forums and social networks

    Outbound Calls

    For telemarketing, sales campaigns, surveys and debt recovery

    Email Management

    Assist our clients managing their emails based on their requirements

    Back Office Support

    Credit control, invoicing, compliance and customer feedback

    Media monitoring

    Monitoring of online consumer sources such as blogs, forums and social networks.

    We've helped several companies

    Case Study

     

    GLOBAXY is a Direct Advertiser with 10-years experience in cash-on-delivery offers with presence in 12 countries covering Eastern, Central and Southern Europe. Being a highly professional cross-platform marketing network with thorough knowledge and passion for all aspects of online marketing, the company had marketing requirements for 11 European languages.

    Services

    Global Inbound Numbers

    We offer a wide range of global inbound numbers covering local, national, mobile and toll-free numbers in 130+ countries.

    Highly Secure Communications

    NATO approved highly secure mobile communication that provides military-grade security to organisations whether large or small as well as to individuals.

    SD-WAN Solutions

    Giving your network a “brain” to make better decisions to protect, speed up performance and lower costs.

    Unified Communications

    State-of-the-art software showcasing video, audio, conferencing and collaboration tools.

    Multilingual Contact Centre

    We can support you with more than 15 languages across a range of different industries catering for your service needs.

    Let's work together

    Our commitment is to provide executional excellence for our customers, which has been the key to our success.

    With continuous efforts to advance the frontiers of accomplishment, we focus on how we can advise and assist our customers to add value to their business services.

    Send us a message and we will provide a quick response, or if you prefer, speak to us directly.

     

      +44 20 3828 1190

     GeoNet Telecom Ltd

    11th Floor, No.1, 12-16 Addiscombe Road, Croydon, CR0 0XT, United Kingdom